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Digital Product Manager

Full-time

Remote

Deadline

February 29, 2024

About the organization

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International Rescue Committee

Organization type

Social Impact Organization

In A Nutshell

Location

Remote Amman, Jordan

Job Type

Full-time

Experience Level

Mid-level

Deadline to apply

February 29, 2024

Lead on prioritizing product features, defining product roadmaps, and working closely with developers, content creation, and marketing teams to deliver high-quality, impactful educational content.

Responsibilities

  • Define the long-term vision and strategic direction for digital educational products.
  • Align product strategy with Ahlan Simsim’s overall mission and educational objectives.
    Stay abreast of industry trends and educational needs to ensure relevance and innovation.
  • Lead the planning, execution, and launch of new products and features.
  • Prioritize product features and milestones, creating detailed roadmaps and timelines.
  • Coordinate with the engineering team to ensure technical feasibility and timely execution.
  • Lead and inspire a cross-functional team, promoting a collaborative and productive work environment.
  • Facilitate communication and decision-making between engineering, design, content, and marketing teams.
  • Provide mentorship and support for team development and career growth.
  • Conduct user research to understand the needs, behaviors, and pain points of the target audience.
  • Analyze market trends to identify opportunities for innovation and improvement.
  • Incorporate user feedback and market insights into product development.
  • Collaborate with internal and external stakeholders to gather requirements and ensure alignment with organizational goals.
  • Communicate progress and challenges to stakeholders, including executive teams.
  • Build and maintain relationships with partners and vendors.
  • Ensure products meet high-quality standards and comply with relevant educational regulations and guidelines.
  • Oversee testing and quality assurance processes to identify and resolve issues before launch.
  • Define key performance indicators (KPIs) for each product and track product performance against these metrics.
  • Use data-driven insights to make informed decisions and optimize products post-launch.
  • Continuously iterate and improve products based on user feedback and performance analysis.
  • Manage the budget for product development and monitor resource allocation.
  • Ensure efficient use of resources and adjust plans as needed to meet organizational priorities.
  • Act as a product evangelist both internally and externally, promoting the product’s value and benefits.
  • Participate in conferences, workshops, and other events to represent Ahlan Simsim and its products.

Skillset

  • ·Bachelor’s degree in Education, Technology, Computer Science, or a related field. A Master’s degree is a plus.
  • Minimum of 4-6 years of experience in product management, preferably in the education technology sector.
  • Proven track record of managing all aspects of a successful product throughout its lifecycle.
  • Strong understanding of software development and web technologies.
  • Experience with Agile methodologies, collaborative tools and agile project management.
  • Familiarity with current educational technology trends, teaching methodologies, and the needs of diverse learning populations including caregivers and young children ages 0-8
  • Experience working in or with non-governmental organizations (NGOs) in the education sector is a plus.
  • Demonstrated ability to lead and motivate a cross-functional team.
  • Strong project management skills, including the ability to manage multiple projects simultaneously.
  • Ability to work effectively with stakeholders at all levels, including content developers, developers, and executive leadership.
  • Strong problem-solving skills and the ability to think strategically about product development and enhancements.
  • Experience in user research, market analysis, and utilizing data to inform product decisions.
  • A strong understanding of user experience and design principles.
  • Commitment to creating products that are accessible, engaging, and effective for diverse learners.
  • Ability to adapt to changing priorities and maintain a flexible approach in a dynamic environment.
  • Resilience and perseverance in overcoming challenges and driving product success.
  • Proven experience in writing and editing: the ability to draft memos and reports.
  • Excellent organization and administrative skills with great attention to detail.
  • Must be a multitasker, independent and comfortable working in a fast paced, multicultural environment.
  • Excellent verbal and written communication skills – English and Arabic.

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