Head of Product, Archiving & Data Services




July 4, 2024

About the organization


Internet Archive

Organization type

Social Impact Organization

In A Nutshell





Job Type


Experience Level


Deadline to apply

July 4, 2024

Help grow and expand the suite of products provided by the Archiving & Data Services group while working in concert with a global set of partner institutions using Internet Archive’s products to support their work.


  • Lead the overall product development and management of early-stage and mature digital products used by an international community of libraries, cultural heritage, government, educational, open knowledge, and social good organizations for collecting, preserving, and providing access to born-digital information.
  • Work with the Director and a diverse and distributed team of other managers and staff supporting and building digital products, including directly contributing to design, technical product management, testing, development, releases, operations, growth, and community building.
  • Potentially directly manage staff supporting current products and assist and work closely with teams on product improvements, operations, and communications.
  • Conduct user analysis, discovery, and product planning and work directly with user communities to ensure the value, efficacy, and impact of our products.
  • Assist in department-level strategic planning, business development, grants, and partnership building.
  • Represent Internet Archive and our products in the affiliated professional communities, including travel for meetings, conferences, presentations, and outreach.


  • At least 3-5 years of demonstrated product or program management experience working directly on technology services for institutional users.
  • Proven experience working with and potentially managing remote-first teams, including working directly with engineering and program staff at all levels of seniority.
  • Experience in creating product roadmaps, designs, functional requirements, knowledge centers, and adoption strategies, and ensuring the accomplishment of both internally and externally mandated outcomes and deliverables.
  • Experience with open-source technology product management and knowledge of digital libraries/archives, scholarly communications, data management, or open knowledge services, concepts, and practices is preferred.
  • Must be a creative, entrepreneurial, self-starter, with the demonstrated ability to succeed in a deadline-driven and “finished to completion” environment while successfully juggling many projects simultaneously.
  • Flexibility, self-reliance, a sense of humor, a creative approach to problem-solving, and being energized by ambiguity, possibilities, and problem-solving are valuable qualities.
  • Candidates should be enthusiastic about working in an outcome and impact oriented team and motivated by Internet Archive’s broader mission of “Universal Access to All Knowledge.”
  • Candidates must have strong written and oral communication skills, comfort with presenting, and experience working directly with user communities and stakeholders.
  • The role requires travel to both in-person team staff meetings and national and international events and meetings (estimated 15-20%).

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