In A Nutshell
Drive product decisions for new and existing services and work closely with engineering, program, and operations staff as well as other Product Managers.
Responsibilities
- Lead the product development of early-stage and mature digital products for archiving, scholarly, web, and data services for an international community of libraries, cultural heritage, educational, open knowledge, and social good organizations.
- Work with the Head of Product and a diverse and distributed team of other managers and staff supporting and building digital products, including directly contributing to design, testing, development, releases, operations, and community management.
- Support current products and work closely with teams on product releases, operations, and communications.
- Conduct business analysis and product release plans and work directly with user communities to ensure the value, efficacy, and impact of our products.
- Assist in department-level strategic planning, business development, grants, and partnership building.
- Represent Internet Archive and our services in the affiliated professional communities, including travel, meetings, presentations, and outreach.
Skillset
- At least 3-5 years of demonstrated product or program management experience working directly on technology services, ideally SaaS products, for institutional users.
- Proven experience working with remote-first teams, including working directly with engineering and product staff at all levels of seniority.
- Experience in creating roadmaps, project timelines, and go-to-market strategies, conducting user discovery and engagement, and ensuring the accomplishment of both internally and externally mandated deliverables.
- Experience with open-source technology product management and knowledge of digital libraries/archives, scholarly communications, data management, and open content services, concepts, and practices is preferred.
- Demonstrated ability to succeed in a deadline-driven environment while successfully juggling many projects simultaneously.
- Experience with project management, grants, contracts, budgets and finances, and participation in multi-institutional initiatives is preferred.
- Must be a creative, entrepreneurial, self-starter able to work in a dynamic, production-oriented environment that includes a globally-distributed remote team.
- Candidates must have strong written and oral communication skills, comfort with presenting, and experience working directly with user communities and stakeholders.
- The role requires some travel to national and international events and meetings.
- Flexibility, self-reliance, a sense of humor, and being energized by ambiguity, possibilities, and problem-solving are valuable qualities.