Senior Manager, Data Strategy and Evaluation

Responsibilities

Data Strategy

• Operationalize an FBA data strategy to ensure data informs program strategy, resource allocation, and operational decision-making.
• Partner with FBA leadership to translate strategy into actionable metrics, and integrate analytic insights into program and network decision-making.
• Collaborate with the Director, FeedNYC Data Systems to ensure analytic insights inform system enhancements and operational workflows.
• Foster a data-informed culture across FBA programs, embedding the use of data into planning, operations, and continuous improvement.
• Guide FBA teams on using data effectively to support strategic goals.

Data Synthesis & Insight Generation

• Conduct analyses of FBA program and FeedNYC data to identify trends, service gaps, performance indicators, and emerging needs.
• Synthesize quantitative and qualitative findings into actionable insights that inform strategy, policy, and operational priorities.
• Develop, monitor, and refine key performance indicators (KPIs) across FBA programs.
• Design and lead network surveys and assessments to understand provider capacity, emerging needs, and system-wide trends.
• Manage and collaborate with external consultants to develop a data training curriculum. and resources, strengthening effective use of data across FBA and the network.

Data Communications

• Create written reports, memos, presentations, and data visualizations that communicate insights from data analysis of FBA workstreams and the broader emergency food network.
• Translate complex data and analyses into clear, accessible narratives and visualizations for internal and external audiences.
• Support the creation of data dashboards and tools that provide accessible data to program team.
• Monitor and draw on existing research and community data sources to enrich internal analysis and provide a more complete understanding of NYC’s emergency food landscape.
• Facilitate internal data reviews and quarterly discussions with FBA leadership to support planning, prioritization, and course correction.
• Lead quarterly data discussions with FBA teams to review progress across multiple streams of work and surface key insights.

Skillset

• Bachelor’s degree in evaluation, data analytics, public health, data science, social sciences, or a related field with a minimum of 5 years of experience.
• Master’s degree and 5 years of experience preferred.
• Experience in the non-profit sector is a must.
• Foundational understanding of food access, public health and the NYC antipoverty landscape preferred.
• Experience working with social services, health, or food distribution data and ability to maintain data confidentiality.
• Strong analytical skills, including proficiency with Excel; experience with data visualization tools (e.g., Tableau, Power BI, etc.) a plus.
• Demonstrated Ability to translate data into clear, accessible insights for diverse audiences, including community partners.
• Strong attention to detail, organization, and time management, with the ability to manage multiple data tasks simultaneously.
• Strong written and verbal communication skills.
• Familiarity with project management and documentation practices.
• Experience with survey tools (e.g., Qualtrics, Google Forms) and virtual collaboration tools (e.g., Zoom) preferred.
• Comfort traveling across NYC’s five boroughs on public transportation.