Article

Getting Started on a Responsible AI Use Policy for Nonprofits

A practical guide to building a responsible AI use policy that helps nonprofit staff harness generative AI with confidence while protecting the trust, privacy, and dignity of the communities they serve.

Overview

As AI tools become embedded in nonprofit workflows like drafting donor appeals and summarizing meeting notes, organizations face real risks: data privacy missteps, bias, hallucinations, and eroded community trust. A responsible AI use policy gives staff a clear, values-grounded framework for using AI safely and consistently, without the fear-based restrictions that push usage underground. This article outlines four essentials every policy needs: purpose and scope, organizational values, data-handling norms, and a firm list of when not to use AI, along with eight practical dos and don’ts to guide the drafting process. The goal isn’t a polished legal document; it’s a living agreement that fosters a culture of clarity, consent, and shared responsibility, so nonprofits can embrace AI’s potential while keeping humans at the center of what matters most.

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