Associate Director, OutcomesAI

Responsibilities

Engagement Management & Delivery (60%)

• Serve as project lead to deliver 1:1, 1:some, and 1:Many (i.e., cohort-style) engagements, responsible for projects that are on time, on budget, and high quality as measured by success criteria, including an NPS score of greater than .7.
• Manage additional critical aspects of engagements, including creating and managing project plans; defining work streams; structuring and executing analyses; delegating responsibilities to leverage full team and consultant expertise; deploying existing tools, resources, and frameworks to ensure high-quality deliverables; and providing actionable feedback to client and project team members.
• Facilitate and support meetings, small cohorts, and larger communities of practice as needed (both in-person and virtual formats).
• Incorporate program best practices and process improvements to strengthen the overall OAI program and support internal learning, establishing strategies for future plans.
• Work with the team and consultants to develop digital and non-digital content such as white papers and case studies, and create tools and resources that can be used for multiple engagements and shared more broadly; i.e., codification of product innovations in support of repeat execution, and provide training sessions to help advance team skills and build consistency.
• Identify and nurture relationships (e.g., with clients, practitioners, field leaders), influencing the success of current and future work.
• Partner with the Senior Director, OAI to co-develop plans and help set, meet, and adjust performance targets for the OAI practice and participate in continuous improvement efforts to strengthen practice and support learning; sharing with other team members to ensure learnings are incorporated for future plans.

Business Development (15%)

• Independently generate new leads and secure resources that are aligned to individual revenue goals tied to practice OKRs.
• Support the design, development, and delivery of high-quality grant proposals or contracts for new work.
• Collaborate with Project Evident colleagues to develop pipeline opportunities in line with strategic and impact objectives that will benefit both OutcomesAI and other practice areas.
• Pursue opportunities for public speaking and other ways to build awareness, advance field building, and generate leads.

Staff Management (25%)

• Attract, develop, coach, supervise, and retain high-performance team members, providing and receiving actionable and productive feedback, and empowering others to elevate their level of responsibility, span of control, and performance. Identify learning and growth opportunities for OAI staff and coordinate these opportunities, as appropriate, with other relevant stakeholders.
• Embody Project Evident’s values and performance behaviors to help build and strengthen a culture of belonging and accountability.
• Play an active role as a contributing member of the management team.

Skillset

• Bachelor’s degree required. Master’s preferred.
• Experience working with diverse communities in strategic planning, data and evaluation, and a deep commitment to equitable outcomes.
• 8+ Years of experience working in the nonprofit or education sectors and in a consulting or technical assistance context.
• 5+ Years of experience in data science/technology adoption, leading high-performing teams, and delivering project and client engagements in education or workforce settings.
• Experience using ML/AI to drive higher business performance or program outcomes.