Data Services Assistant

Responsibilities

Revenue Processing (50%)

• Import and export data related to surveys or other special projects.
• Complete regularly scheduled data hygiene routines to ensure data integrity.
• Process donor credit/debit cards, bank deposits and online gifts.
• Manage, record, route and store gift documentation as needed.
• Interact with Development staff as necessary to facilitate proper gift entry and donor acknowledgement.
• Handle donor refunds and bank returns and ensure that relevant information regarding revenue adjustments is relayed to Finance.
• Process revenue associated with the C4 entity, Earthjustice Action, and ensures that gift coding and check deposit follows Earthjustice Action guidelines.
• Ensure that all coding of gifts is compatible with acknowledgment process, and monitor gifts for any special acknowledgment handling.
• Deposit checks using an electronic check deposit system and reconcile check deposits with database entry.

Administrative (50%)

• Respond to staff requests for gift revenue information as necessary.
• Complete special data entry and administrative projects, as assigned.
• Input data for donor interactions into database.
• Perform data hygiene to ensure proper coding of donations and constituents.
• Process and log incoming office mail directed for Development.
• Work with various Development teams to ensure that incoming gift documentation is delivered to the proper teams.
• Review and update documentation regarding Data Services processes.
• Processes donor requests such as address updates and communication preference updates.
• Manages storage of physical copies of donor communications and revenue documents, working with other teams to ensure that document storage adheres to Earthjustice policies of data retention.

Skillset

• Relavant work experience in a data processing role.
• Experience working with a donor database or constituent relationship management system.
• Ability to follow detailed procedures for processing constituent and financial data with a high level of accuracy.
• Experience with the Raiser’s Edge or Blackbaud Enterprise CRM or similar fundraising software.
• Experience with Microsoft Office especially Excel.
• Ability to quickly and accurately process donations through batch entry.
• Experience working in a revenue processing function in a non-profit fundraising organization preferred.
• Ability to convey technical information effectively.
• Ability to work with a wide variety of people.
• Ability to upload gift documentation via a document management system (DMS).
• Contributes towards an equitable and inclusive work culture that encourages partnership, active listening, and integrating diverse perspectives.
• Supports Earthjustice’s core values of partnership, inclusion, justice, and excellence.