In A Nutshell
Responsible for delivering client engagements, business development, and practice, and staff management to ensure excellence for the nonprofits and funders Project Evident serves.
Responsibilities
Project & Client Relationship Management (70%)
- Lead and steward engagements with nonprofits and philanthropic clients focused on building or strengthening evidence and MEL functions, serving as a trusted advisor to leadership and translating strategy into practical systems, tools, and implementation supports.
- Accurately scope engagements and lead project teams, ensuring strong project management, clear client communication, effective facilitation, and alignment across concurrent projects.
- Build, manage, and sustain strong relationships with clients working across the education and workforce sectors. Strong people and facilitation skills are a must. Serve as primary relationship manager for engagements, ensuring on-time, on-budget, high-quality (NPS score >.70) delivery.
- Lead and manage critical aspects of 1:1 and 1:some engagements: creating and managing project plans; facilitating learning and discussion, leveraging full team and consultant expertise; deploying existing tools, resources, and frameworks to ensure effective content; and providing actionable feedback to client and project team members.
- Develop content for in-person and virtual meetings/working sessions, training sessions, and/or workshops or platforms that is clear and actionable and aligned with existing practices.
- Collaborate with colleagues to develop appropriate tools to facilitate efficient and effective delivery of services and build field knowledge.
- Drive quality control, including reviewing, editing, and providing meaningful and actionable feedback on deliverables.
- Oversee research and analytical components of engagements, ensuring rigorous design, clear synthesis of findings, and production of high-quality reports and publications for client and field audiences.
Business Development (15%)
- Build and maintain a robust pipeline of prospective clients and partners—including funders, policymakers, education and workforce leaders, nonprofits, and strategic collaborators—sufficient to meet annual revenue goals and support long-term practice sustainability.
- Independently secure new engagements and resources aligned with individual and team revenue targets, including leading or supporting proposal development, grant submissions, and scope development through to close.
- Represent Project Evident at conferences, convenings, and external forums to strengthen brand presence, cultivate strategic partnerships, and generate new business opportunities.
Practice Leadership (15%)
- Identify and complete tasks that strengthen the Evidence for Outcomes practice and drive practice efficiencies through process design, accountability management, and internal learning.
- Works with the team and consultants to codify tools and product innovations to support repeat execution across multiple engagements. Develops internal training resources to advance team skills and build consistency.
- Attract, develop, coach, supervise, and retain high-performing team members, give and receive actionable and productive feedback, and empower others to elevate their level of responsibility, span of control, and performance. Will follow all Project Evident people processes effectively and on time.
- Contribute to Project Evident’s thought leadership by producing field-facing content (e.g., reports, tools, frameworks, briefs), leading or contributing to research initiatives, and representing the organization in sector conversations to advance evidence-building practice.
- Embody Project Evident’s values and performance behaviors to help build and strengthen a culture of belonging and accountability.
- Contribute to strategy development and implementation for Project Evident overall and the Evidence for Outcomes team.
- Actively contribute to Project Evident’s management team.
Skillset
- Bachelor’s degree required; master’s degree preferred.
- 10+ years of experience in education, workforce development, philanthropy, nonprofit leadership, evaluation, strategy consulting, or related fields, including:
- Demonstrated success selling and leading complex, multi-client engagements with executive-level stakeholders in measurement, evaluation, and learning (MEL), evidence building, strategy development, or organizational capacity building.
- 5–7+ years of people management experience, including managing and developing managers; in a consulting practice context that requires systems improvement, innovating on service delivery models, preferably with technology.
- Ability to serve as a collaborative partner across teams within the department and across the organization while leveraging the senior director to expand the department.