Senior Manager, Platform & Product Owner

Responsibilities

Platform Lifecycle Ownership

• Define and manage the long-term vision and lifecycle of Gavi’s enterprise platforms including supporting the engagement and external-facing ecosystem built on Salesforce, AmpImpact, Azavista, Wealth-X, and Drupal.
• Ensure alignment between platform capabilities and Gavi’s evolving operational and strategic priorities, especially in donor engagement, partnership management, and public engagement.
• Champion platform scalability, interoperability, and sustainability across business domains, enabling seamless data and process integration for external-facing functions.

Product Ownership & Governance

• Serve as the ultimate owner and decision-maker for assigned platforms, driving product direction and priorities across teams.
• Establish product management practices and standards to guide the work of Product Owners.
• Drive alignment with architecture, cybersecurity, and delivery governance to ensure platforms are fit-for-purpose and compliant.

Team Leadership & Stakeholder Management

• Lead, mentor, and develop a team of Product Owners accountable for specific enterprise platforms.
• Act as a key interface between business leaders, IT delivery teams, and vendors to facilitate consensus and value-driven planning.
• Manage platform-related budgets, KPIs, and vendor performance reviews.
• Prioritize initiatives that maximize user experience, data quality, automation, and business value.
• Ensure timely delivery of platform enhancements, integrations, and continuous improvement efforts.
• Measure and report on platform outcomes, including adoption, satisfaction, and ROI.

Skillset

• Master’s or Bachelor’s degree in Business, Computer Science, Information Systems, or related field.
• 6+ years of experience in digital product/platform management or enterprise application leadership roles.
• Proven experience leading product or platform teams, ideally in a matrixed and vendor-rich environment.
• Proven experience as a Salesforce Product Owner
• Familiarity with Gavi’s platform ecosystem (SAP, Zycus, Sage, etc.).