Senior Manager, Technology

Responsibilities

• Develop long-range technology direction and strategy that reflects identified institutional needs and opportunities through close collaboration with COO and senior leadership.
• Develop and implement a technology workplan that includes both routine technology operations and new technology projects.
• Manage a team of technology professionals, including external vendors, to ensure the workplan is well executed.
• Establish and maintain clear and well-documented standard operating procedures, including a business continuity plan.
• Manage daily operations to ensure the usability, performance, and security of the organization’s technology infrastructure, including cloud services and AV.
• Develop and maintain relationships to ensure technology needs are appropriately supported.
• Implement and oversee robust cybersecurity measures to protect the organization’s data and technology assets.
• Design and implement an education plan for staff to ensure appropriate and maximum use of existing technology tools and platforms.
• Proactively review and assessment of our tech stack to approach emerging trends and advances.
• Maintain compliance with local, federal, and international security requirements.
• Develop and manage department budget.
• Convene and lead cross-institute working groups on key technology issues as needed.

Skillset

• 7-10 years relevant experience in technology management, information systems, or similar fields.
• 3-5+ years Azure and Microsoft 365 management experience.
• Experience managing day-to-day technology operations for an organization with multiple locations.
• Ability to be in-person, in-office, full-time based upon business needs.
• Demonstrated experience with personnel and budget management.
• Strong planning and execution skills.
• Skill communicating complex technology concepts to non-technical audience.
• Expertise with a project management approach like Agile is beneficial.