Director, Global Programs

Responsibilities

• Lead the end-to-end management of several multi-year global programs (with a focus on digital financial services), ensuring alignment with strategic objectives and operational excellence
• Ensure strong governance, risk management, and reporting structures across global programs portfolio
• Develop and oversee program frameworks, milestones and performance metrics to drive impact
• Lead evaluation strategy for small business portfolio and partner with Operations team to shape monitoring, learning and evaluation strategies across the Center for Inclusive Growth
• Support Vice President, Global Programs on strategy development for small business portfolio, new program development; and support strategy development for other focus areas including Financial Health and Inclusive Innovation
• Manage high-stakes engagements with senior leadership, providing clear, data-driven insights and responding quickly and effectively to ad-hoc requests
• Support the design and execution of a robust grantee engagement strategy to foster collaboration and maximize value and impact on our community
• Work cross-functionally with internal teams and external partners to drive program success and proactively address challenges
• Manage ad-hoc requests from leadership team

Skillset

• Extensive experience managing complex, multi-market programs within the financial services, technology, or adjacent sectors
• Very strong track record of designing and executive large-scale interventions, balancing strategic vision with operational rigor
• Knowledge of monitoring, evaluation, and learning (MEL) frameworks, with an ability to translate insights into action
• Exceptional organizational skills with a detail-oriented approach to program management and execution
• Proven ability to work cross-functionally and navigate matrixed environments
• Strong stakeholder engagement and partnership management skills
• Ability to work with urgency and manage multiple priorities effectively
• Self-motivated and capable of working independently in a fast-paced environment
• Excellent English oral and written communication skills