Director, Multilateral Partnerships

Responsibilities

Strategic Leadership

• Own and grow Viamo’s global portfolio of multilateral partnerships, positioning the organization as a long-term strategic partner.
• Develop and implement multi-year partnership strategies with UN agencies, the World Bank, and other multilaterals.
• Secure global framework agreements and MSAs that cascade into country-level opportunities for recurring revenue.
• Represent Viamo externally as a senior leader at global forums, UN headquarters, multilateral events, and high-level negotiations.

Opportunity Development & Account Growth

• Proactively identify and pursue opportunities with multilaterals that align with Viamo’s strategy and product roadmap.
• Lead major negotiations, proposals, and partnership agreements at the global level.
• Work closely with Regional Directors and Country Directors to capture opportunities flowing from global agreements.
• Ensure account plans include pathways for repeat business, multi-country scaling, and cross-sector engagement.

Strategic Influence & Coordination

• Ensure multilateral partnerships inform and shape Viamo’s product strategy by working closely with the Product team to keep solutions relevant and scalable for global institutional clients.
• Act as senior account manager on multilateral-funded projects, staying close to delivery to safeguard client satisfaction, support course corrections, and convert client success into expanded partnerships.
• Provide direct coverage for a select group of countries as proving grounds for multilateral partnerships, ensuring hands-on engagement with delivery, iteration, and demonstration of scalable impact.
• Partner with Viamo’s Strategic Partnerships, Foundations, and Country Partnerships teams to divide and manage global responsibilities.
• Coach and support country and regional teams in engaging effectively with multilateral stakeholders.
• Collaborate with the Global Leadership Team to forecast growth, align strategy, and measure performance.

Travel & Coordination

• Travel frequently to global headquarters and regional hubs.
• Flex working schedule to align with partner time zones (e.g., New York for UN agencies, Washington DC for World Bank).

Skillset

• 10+ years of experience in global partnerships, account management, or business development within multilateral organizations, INGOs, ICT4D, or social enterprise.
• Proven success in securing and managing multi-million-dollar agreements with UN agencies, the World Bank, or other multilaterals.
• Track record of building recurring revenue and long-term partnerships at the global level.
• Exceptional relationship management and influencing skills with senior multilateral stakeholders.
• Strategic thinker with entrepreneurial drive; proven ability to co-create and scale innovative solutions with partners.
• Excellent written and oral communication skills, with the ability to navigate complex negotiations across cultures and geographies.
• Flexibility to travel frequently and adapt to global partner time zones.