In A Nutshell
Responsible for supporting team operations and management reporting for the global team, as well as spending approximately half their time also supporting operations for the North America regional team.
Responsibilities
Business Planning & Operations
- Support SIS across finance and international operations, working closely with the Senior Director, BPO and Finance Business Partners on financial reporting.
- Support NA SIS across finance and business operations, working closely with the VP, Regional Head of SIS, North America.
- Build and support global processes around cyclical business planning, roadmaps, and metrics setting and prioritization.
- Facilitate the creation and syndication of regular updates and reporting to all levels of Visa management on key metrics and objectives.
- Support strategic projects across global and North America teams.
Solution Delivery (North America)
- Support the end-to-end delivery of client products, services, and event activations.
- Manage project timelines, task lists, and deliverables to ensure on-time execution.
- Coordinate event logistics, including scheduling, vendor communication, and on-site support.
- Track and update project progress in internal systems and tools.
- Identify and escalate potential risks or issues to delivery leads.
- Provide post-delivery support, including gathering client feedback and supporting reporting needs.
Stakeholder Engagement
- Understanding the social impact & sustainability landscape and identify trends that are relevant to Visa’s strategy, programs, and objectives.
Skillset
- 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).
- Highly motivated self-starter who is comfortable with ambiguity and eager to identify opportunities and solve problems.
- Team player with a willingness to pitch in on a variety of projects and deliver high quality work with excellent attention to detail.
- Ability to synthesize complex ideas with a passion for developing clear, effective, and compelling presentations.
- Demonstrated creative problem solving with an ability to collaborate and build consensus across stakeholders.
- Interest in developing rigorous, fact based, quantitative analysis to support recommendations.
- Great communication and presentation skills.
- Able to work independently, and with broad instructions.
- Strong teamwork, interpersonal & relationship-building skills.
- Project management experience.
- Highly proficient in PowerPoint and Excel, Power BI, with strong analytical and critical thinking skills.
- Strong familiarity with AI tools and workflow improvements.
- Prior experience in social impact and/or payments preferred.