Dianna Langley joined NetHope in July 2020, and before this has more than 9 years of experience in user and community management in the not-for-profit sector. As NetHope’s Chief Operating Officer, Dianna is responsible for driving deep member engagement and for facilitating collaboration among members, partners, and other actors. This entails understanding our members’ missions and priorities, ideating with them to identify transformation activities, and facilitating the creation of programs to drive those activities. Dianna and the teamwork to create great virtual collaboration spaces for NetHope staff, its members, its partners, and others to achieve NetHope’s mission and facilitate members’ ambitions. In her previous role as Head of Digital Workplace for Oxfam, Dianna was globally responsible for heading the design, deployment, and best use of Oxfam’s Digital Workplace which delivered capabilities and tools to users worldwide while nurturing and upholding Oxfam’s values. Dianna started with Oxfam in 2011 as a user support technician, then as Global Internal Communications Manager in 2014, and eventually to head the Digital Workplace program in 2016. By 2020 the Digital Workplace was serving over 10,000 staff and 20,000 volunteers with common file sharing, intranet, enterprise social, e-signatures, workflow automation solutions, and shared user identity services. Dianna also held positions on Oxfam’s key global IT governance bodies, notably in Information and Data Protection, and Live Shared Services. Dianna was part of the team that produced Oxfam’s Global Strategic Framework for 2030. She was awarded the DWG Digital Workplace Leader of the Year in 2019, was a member of the Box Product Advisory Board from 2018-2020, and has spoken at multiple industry events on the collaborative future of work.