Mitigating Bias in Artificial Intelligence

Leaders can unlock value responsibly and equitably by mitigating bias in artificial intelligence (AI).


Artificial intelligence (AI) is increasingly being used to make decisions affecting most aspects of our lives. It has the potential to reduce human subjectivity, but can also embed biases. This playbook explains why bias exists in AI and its impacts, the challenges to addressing bias, and seven strategic plays in order to mitigate bias in AI.

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