Playbook

Designing Trust

A practical playbook to using human-centered design to build fair, inclusive, and trustworthy datasets for clinical AI models.

Overview

This playbook provides a step-by-step guide for applying human-centered design (HCD) methods to create benchmarking datasets for large language models (LLMs) used in clinical decision support. It outlines how to involve frontline health workers in surfacing realistic medical scenarios, incorporate perspectives from underrepresented populations in data collection, and refine datasets through ongoing collaboration with local stakeholders.

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